Frequently Asked Questions
Everything you need to know about your Paper Shoot camera experience.
What exactly is a Paper Shoot camera?
A Paper Shoot camera is a sustainable digital camera that combines the aesthetic of film photography with the convenience of digital. It features a thin, stone paper casing and a high-quality digital sensor, offering a unique point-and-shoot experience without the need for film development.
How do I view the photos I have taken?
To view your photos, simply remove the SD card from your Paper Shoot camera and insert it into your computer or use an SD card reader for your smartphone. Your photos are saved in high-resolution JPEG format.
What is your global shipping policy?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. Delivery times vary by region, but most international orders arrive within 7-14 business days. Tracking information is provided via email once the order ships.
What type of batteries and SD card should I use?
For the best performance, we recommend using two AAA rechargeable batteries (NiMH) and a standard SD card with a capacity of up to 128GB. Avoid using alkaline batteries as they may not provide consistent power for the digital sensor.
What is your return and warranty policy?
We offer a 30-day return policy for unused items in their original packaging. Additionally, every Paper Shoot camera comes with a 6-month limited warranty covering manufacturing defects to ensure your device performs perfectly.
Is the stone paper case water-resistant?
Yes, our stone paper cases are highly durable and water-resistant. While the camera should not be submerged in water, the case will protect the internal electronics from light splashes and rain.